Shopping for Holiday!
Spearheaded holiday upsell campaigns designs with partners to deliver holiday offers directly to users’ inboxes
MY ROLE
I designed the campaigns and participated in end-to-end development.
DURATION
Jan 2022 to Nov 2023
TEAM
2 Project Managers, 4 Engineers, Marketing Team
Project Overview
FOR USERS
Unlock exclusive, time-limited deals and save even more money effortlessly!
FOR PRODUCTS
Drive user acquisition, retention, and engagement for the Shopping view while strengthening key performance metrics.
FOR BUSINESS
Optimize the ROI of shopping season materials created by the Marketing Team by increasing visitors, page views, and CTRs.
Design journey start
Round#1 Explore as many options as possible.
Bottom Holiday Bar
Pros:
The card sits at the bottom without interfering with the primary shopping content above, maintaining usability.
Cons:
Users might ignore the card over time, especially if they perceive it as promotional rather than personalized or helpful.
Holiday Top Cards
Pros:
Persistent placement ensures ongoing visibility of Black Friday deals without disrupting the overall interface.
Cons:
If not relevant to the user, it could lead to banner blindness over time.
Popup for Holiday Deals
Pros:
Contextual popup highlights the most relevant deals directly in the user's workflow.
Cons:
Popups might be perceived as intrusive by some users, leading to frustration.
Take a close look
Round#2 A Quick A/B Test
Option#1
Bottom Holiday Bar
After reviewing the first-round explorations, the team selected the two least disruptive placement designs. The primary reason for this selection was that both designs were already utilized in other features of the product.
Option#2
Holiday Top Cards
A quick A/B test revealed that users showed a higher click rate with option #2.
Plus considering its scannability and better discoverability, we chose design #2 as the template for all holiday upsell cards.
Take a close look
Round#3 Illustrations
Daily Revenue 0.5M YoY Revenue +10.4% Revenue Per Click +6.4%
Ship the boat!
Round#3 Final Design
Christmas
Tax Day
partnered with Turbotax & H&R Block
YoY Revenue +60% ($801K)
Way Day
partnered with Way Fair
YoY Revenue +24% ($92K)
Mothers’ Day
Prime Day
Partnered with Amazon
CTA Clicks 82.6K Badging Views 8.12M CTA Views 447K